Terms & Conditions
In the webshop, you can pay via PayPal or Visa, Visa Electron, Visa Debet, MasterCard, Maestro and MasterCard Debet.
We first deduct the order’s amount from your account or your card when the goods are dispatched from our warehouse. An amount greater than the sum you have approved at the time of purchase cannot be deducted. There are no extra surcharges for payments made in the webshop.
At www.lenebjerre.com you can only order the items that are available in the webshop. Do you have questions about products that are not on the webshop, you are welcome to fill out the contact form here.
All prices are updated with VAT and other charges. When your payment is accepted, you will receive your order confirmation via E-mail or Text. When the order has been dispatched from our warehouse, you will recieve the tracking number for your order.
You have 14 days right of withdrawal, when you shop at the webshop of Lene Bjerre. The withdrawal is applicable when you receive your order.
You must within 14 days of the receival inform us if you wish to cancel your purchase. You can do that by filling out the return form here. Please write that you wish to make use of your 14 days right of withdrawal.
You cannot cancel the purchase just by refusing to receive your parcel, you have to inform us about wanting to use your 14 days right of witdrawal as mentioned above.
By using your right of withdrawal, you are held responsible for any degradation of the value of the product as a result of extra handling than what is required to determine the nature, properties and functionality of the product. In other words, you are allow to try the product in the same way as you would have done in a physical store. If the the product is used more than this, we will deem the product as used and the amount you will receive in a return of the product will be lowered. The amount will be determined by the quality of the product when we receive it.
We only accept products which have been bought at our webshop - www.lenebjerre.com.
BREXIT NOTICE (UK customers only)
Due to Brexit, orders above £135 excl. VAT, will be charged custom duties when the goods are custom cleared in the UK by the shipping company. In case you want to return any purchased products to the company, a return label will cost you 40 GBP.